A warranty period of one year applies to new goods, and two years for legal transactions in which a consumer is involved. A warranty period of one year generally applies to the purchase of used items. We reserve the right to deviate and improve the model, design, quality, color and size. The warranty claims expire if the goods delivered by us have been damaged by external influences, incorrect operation or disregard of the operating or maintenance instructions or if changes or interventions have been made by unauthorized third parties.
We and our vicarious agents are only liable for property damage and financial damage in the event of a breach of an essential contractual obligation, but limited in amount to the damage that is foreseeable and typical for the contract at the time the contract was concluded. This restriction does not apply to / for willful or grossly negligent breaches of duty, breach of essential contractual obligations, injury to life, body and health, the assumption of a guarantee for the quality or existence of a successful performance or the assumption of a procurement risk according to § 276 BGB as well as legally mandatory Liability facts, especially according to the Product Liability Act.
The buyer is obliged to accept the purchase item within eight days of receipt of the notification of readiness. In the event of non-acceptance, the seller can make use of his statutory rights. If the seller demands compensation, this amounts to 10% of the purchase price. The compensation is to be set higher or lower if the seller proves a higher or the buyer a lower damage.
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract to us or to [this may include the name and address of the person authorized by you to receive the goods to insert] to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You can use this cancellation form: ... (clickable link on form text). This is not an obligation. You bear the direct costs of returning the goods. The costs are a maximum of 200 euros (for vehicles), 70 euros for pallet goods, 30 euros for bulky goods and 12 euros for small parts. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs. End of revocation
All delivered goods remain our property until they have been paid for in full.
This contract - including the form in which it came into being and all rights and obligations arising from it - is subject to German law with the exception of the provisions of international private law and the UN sales law. Mandatory protective provisions of the law of the state in which the consumer has his habitual residence remain applicable.
The EU Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at https://ec.europa.eu/consumers/odr (clickable link). We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.